Frequently Asked Questions
What is your minimum order?
Our minimum order depends on product and finish. Request a quotation with your estimated quantity.
How long does production take?
Typical production takes 8–12 weeks after design approval, deposit, and confirmed specifications.
What payment terms do you offer?
Payment terms are agreed per order, commonly a deposit followed by balance before shipment.
How are orders packed for export?
We use export-grade packing suited to container shipping, with specifications confirmed during quotation.
Where do you ship from?
Orders ship FOB Semarang, with container loading and export documentation coordinated by our team.
Still Have Questions?
Need specifications, order guidance, or lead-time details? Our team will respond directly.